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Daniel leads the Enterprise Change Management function for BC Hydro. His team is involved in a variety of large scale projects – ranging from process improvements, technology implementations and safety initiatives to organization-wide, transformation programs.
Prior to joining BC Hydro in 2011, Daniel held senior manager roles in Human Capital and Change Management at PwC. Previous to PwC, he worked with Accenture and Bank of Montreal.
Daniel grew up in Alberta and attended the University of Calgary where he graduated with a B.A. degree in Psychology. Soon after graduation, he moved to British Columbia and later completed an MBA at Royal Roads University. Daniel holds CHRP and PROSCI certifications and is an active member with ACMP and HRMA.
Daniel is dedicated to growing the change management profession and creating opportunities for people to become involved in change management. Since joining ACMP four years ago, he has attended two ACMP conferences in Los Angeles and Las Vegas, the Pacific Northwest Change Symposium at the Microsoft Campus and attended most of the Vancouver Chapter ACMP meetings.
Daniel encourages his employees and the consultants he works with to become actively involved in developing the change management profession and joining ACMP. He has developed a strong network of practitioners in Vancouver and along the west coast of the United States.
Val has specialized in Change Management for 24 years. Her consulting experience and knowledge is in leadership development, team effectiveness consulting and IT project work across multiple business sectors.
She has developed her expertise through formal education, years of practical experience as an independent consultant and as a member of IBM Global Services and Accenture. She is Prosci certified, has a MBA from the University of Calgary and a BA in Political Science from UBC.
Over Val's career, she has seen Change Management evolve from a nice-to-have competency to a respected profession. As an ACMP chapter, we provide a platform for networking, learning and career growth for our members, requiring us to be structured and well organized.
She welcomes this opportunity to offer her extensive experience as a practitioner, her organizational abilities, and previous not-for-profit Board experience to the role of Vice President to help to advance our profession and our chapter.
Dulcie is PROSCI trained and has been practicing change since 2014. She holds a B.Sc. (Hons.) in Applied Psychology from Derby University in England.
Dulcie’s previous roles include Regional Public Relations Manager at the NatWest Bank PLC in England where she was responsible for a team of Regional Public Relations Officers who’s role was to provide advice on media issues, event management and other public relations activities.
Dulcie spent time as an Office Manager for Capital One Bank PLC, Europe before moving to Bermuda as the Strategic Business Advisor to the Chief Operating Officer at the Bank of Bermuda (HSBC Group).
Since arriving in Canada, Dulcie has worked for BC Hydro in Customer & Strategy Development as well as Energy Planning & Economic Development and Aboriginal Relations.
Dulcie is looking forward to the opportunity of working with the Board members of the ACMP Vancouver chapter. Her favourite saying is “a journey of a thousand miles begins with a single step” by Lao Tzu.
Kate Stern is a Change Management Advisor at BC Hydro and has been working in the field of change management since February 2014. Hailing from New Hampshire, Kate came to Vancouver in 2010 with degrees in Zoology and Education, and soon discovered that the profession of change management perfectly suited her scientific (data-driven) and teaching/training background.
Kate has worked on a variety of large-scale technology implementations at BC Hydro, with specialization in training development and delivery. Kate is PROSCI certified and currently pursuing a certificate in Training and Facilitation from the Justice Institute of British Columbia.
Kate has been a member of ACMP since 2014 and is looking forward to working with the Board of Directors to develop a financial model that suits the needs of our ever-expanding Vancouver Chapter of ACMP.
Steve is an organizational change management professional with 20 years’ experience in enterprise change management and organizational development. He has completed multiple projects and assignments involving technology implementations, business transformations, process reengineering, mergers, and re-organizations for clients in education, healthcare, government, mining, non-profit, software, telecommunications, transportation, and utilities.
Steve is recognized as an engaging change leader who develops strong cross-functional relationships, and coaches senior management on critical people issues. His passion is in ensuring sustainable change is embraced and adopted across all levels of an organization. He excels in challenging situations that require innovative yet pragmatic solutions to ensure success is achieved.
Steve played an active role in the Vancouver Change Management Group and joined ACMP in February 2013 as a Founding Member. His favourite change saying is from Winston Churchill “There is nothing wrong with change, if it is in the right direction”.
Within the first 9 years of Jennifer's career, she was a consultant (Andersen and Deloitte) specializing in system implementations and change. Currently she is a Change Expert in the HR board area at SAP. The focus of her work is to ensure employees are engaged in SAP's strategy, connected with the culture, informed about changes and understand their impact.
In SAP in the past 9 years, Jennifer has led many change initiatives. In the Talent & Leadership Center of Excellence, she owns the Simple Change community, which focuses on the mindset of change, leading change and knowledge sharing.
Jennifer enjoys inspiring ah-ha moments and wants to bring that to ACMP Vancouver events. Every human is unique, so are the changes we go through - we can learn a lot from each other. She is organized, loves developing and facilitating workshops and is a big believer in experiential learning.
Erin is currently a Senior Change Management Advisory with BC Hydro. Prior to this year, she led a change management team at UBC in the Faculty of Medicine. Erin's background is in communications and she spent 11 years in strategic communications roles in the education and non-profit sectors before moving into change.
Erin's efforts to improve the practice of change management have included the development of standardized processes and tools for change management in the Faculty of Medicine and integration into the organization's PMO.
Erin is passionate about customer experience best practices and incorporates this thinking into her change management work.
Kelli's passion is facilitating change through connecting people and building relationships. In her 20+ years working as an independent consultant in Change Management and 10 years in Project Management, she has experienced first-hand how critical the people side is to both project and organization success.
She is excited to bring that passion to the role of Director of Partnerships and believes building partnerships with educational institutions, other chapters and associations is integral to achieving our chapter mandate and advancing our membership.
Kelli has worked in a variety of sectors including Energy, Utilities and Higher Education specializing in developing change strategies, strategic communications and building change management frameworks and capabilities. She is a PMP, Prosci certified, has a BSC from the University of Toronto and is pursuing her CCMP.
Kelli looks forward to contributing to this role through leveraging relationships built while working at the University of British Columbia, client organizations and attending and presenting at ACMP conferences.
Jeanne has been a Change Management Advisor at BC Hydro since 2015. While she is new to my formal change management role, she has had experience supporting change initiatives in her past recruitment roles at BC Hydro and PwC.
Prior to her role as a Board member, Jeanne worked closely with the ACMP Vancouver Board to revamp the Chapter’s monthly newsletter content and template. She brings experience having been part of a working Board of a marketing association serving as a Director of Promotions and then as Vice President.
She is dedicated to continuing the growth and success of the Vancouver Chapter of ACMP. She's looking forward to the opportunity of developing a membership strategy that balances the different needs and career stages of Chapter members, while ensuring close alignment with the Board and the overall Chapter objectives.