Felicia currently leads the People Experience portfolio, including change management advisory, onboarding, and recognition teams in People + Culture at Vancouver Coastal Health (VCH). Her team supports building change capabilities and providing change advisory and support to large scale initiatives contributing to the transformation of health care delivery for exceptional care and making a great workplace.
Felicia’s change management experience spans from business transformation, ECM strategy, technology programs, culture projects with teams to strategic HR program redesign. Felicia is Prosci certified, and holds an MBA in Strategic management and consulting from Sauder School of Business at UBC and a BBA from Simon Fraser University. Prior to joining VCH, she worked for Kodak and Creo.
Felicia’s passion is mentoring and developing talent, and she dedicates time to improve practices of change management through hosting workshops, 1:1 consultations, and contributing to communities of practice.